Resolving Minds
Creating Resolute Minds
Terms, Conditions, and Consent For Professional Counseling
Payments
All payments related to your in-person session(s) at Resolving Minds need to be made at the end of each session. You will be provided with a receipt as an acknowledgment of your payment.
We require all by-phone and online counseling session fees to be paid in advance by online transfer before a counseling or psychotherapy session takes place. Services will only begin after your payment has been cleared.
Resolving Minds is not responsible and will not account/pay damages for any loss/dispute due to or arising out of transaction errors arising from bank transfers/other modes of online transactions.
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Schedule Changes & Cancellations
We set aside time for you for any scheduled appointments you make and thereby request that any notification of cancellation or any changes in schedule be given at least 24 hours before a scheduled appointment is set to take place.
For all scheduling changes, we require a minimum notice of 24 hours.
For cancellation or changes in schedule intimated less than 24 hours prior to the appointment, a cancellation/rescheduling fee of 50% of the original fees will be charged as the case may be.
Referrals
Resolving Minds and its staff are dedicated to providing professional care of the highest standards and will do their best to serve you.
​However, if at any point in time your therapist finds that she is no longer able to continue being effective in helping you, she will make every possible effort to find an appropriate professional to refer you to.
Website Content
The unregistered and registered trademarks, logos, slogans, and text from this website are the sole property of the website owner and may not be copied or used without the prior consent of Resolving Minds.
Terms & Conditions for Online Counseling
Clients interested in receiving online counseling services must be at least 18 years-old.
Clients interested in online counseling services must consult with the Resolving Minds counselor to discuss eligibility as well as the terms and conditions that apply to said services.
Eligibility for Online Counseling Services
Online counseling services are not meant to take the place of direct, face-to-face psychotherapy services.
Online counseling services are most suitable for clients over the age of 18 years-old who have either previously engaged in formal counseling services and/or are seeking short-term support for issues that are unrelated to a major crisis, severe mental health issues, suicidal, homicidal, or violent behavior (past and present).
Online counseling services are intended for clients who have limited access, availability, or financial means to receive direct, face-to-face professional counseling services.
Although online counseling services may be helpful, direct, face-to-face services are highly recommended and encouraged, especially for clients either looking for long-term treatment or clients in a major crisis.
Online counseling does not provide crisis counseling and is not intended for clients who:
Have a history of major psychiatric episodes, hospitalizations, or drug/alcohol dependence.
Have been diagnosed as any of the following – Borderline Personality Disorder, Major Depressive Disorder, Bipolar Disorder Type 1, Mentally Ill/Chemically Addicted (MICA), and/or Schizophrenia.
Have a history of suicidal, homicidal, or violent behavior or present as suicidal, homicidal, or violent.
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Full Client Disclosure & Right to Refuse Online Counseling Services
If you have any history of major psychiatric episodes, hospitalizations, or drug/alcohol dependence or have been diagnosed as any of the following – Borderline Personality Disorder, Major Depressive Disorder, Bipolar Disorder Type 1, Mentally Ill/Chemically Addicted (MICA), and/or Schizophrenia – you must disclose this information to Resolving Minds, prior to being considered for online counseling services.
Failure to do so or knowingly misleading or withholding the above-said information by default excludes Resolving Minds and its staff from any liability related to said client’s diagnosis, prognosis, outcome, and actions.
If it is deemed at any point in the treatment that your needs are greater than the Resolving Minds counselor’s area of expertise or scope of practice and a client is unsuitable for online counseling services, Resolving Minds reserves the right to refuse and/or end treatment and appropriate referral sources will be provided.
Disadvantages include varying time zones, cultural differences, language barriers, and strength of internet connection which may impact the delivery of services.
Clients may provide off-line contact information in case of a technology breakdown.
​Right to confidentiality:
Within limits provided for by law, all records and information acquired by the therapist shall be kept strictly confidential in accordance with the principles of a doctor-patient relationship.
The information discussed during the counseling session and your personal details shall be kept confidential and will not be shared with anyone except for the following reasons:If there arises a legal responsibility to disclose the information as per state or central law.
If we feel that you are threatening physical injury to yourself or others.
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Nature of Counseling
There may be both benefits and risks while participating in counseling, long-distance, or otherwise.
Counseling may improve your ability to relate with others, provide a clearer understanding of yourself, your values, and your goals.
Since counseling may also involve discussing unpleasant aspects of your life, you may also experience uncomfortable feelings.
Counseling often leads to better relationships, solutions to specific problems, and significant improvement in feelings of distress.
However, please understand there are no guarantees of what you will experience, and that you enter this Agreement and use Resolving Minds services at your own risk. You agree that you understand the possible advantages and disadvantages of therapy and shall not hold Resolving Minds accountable for any information or insight distributed here.
Changes & Modifications
At any time, Resolving Minds holds the right to add to or modify these terms and conditions, the text information on this website, and any other and all content included on this site without prior notice to users.
By using this site, you agree to the responsibility of reviewing all terms and conditions for acceptance regarding any changes made before continuing the use of this site.
You acknowledge that by viewing and using this site and by scheduling a therapy session with Resolving Minds, you understand and agree to all of the Terms of Use and Policies listed.
Furthermore, scheduling a therapy session shall itself be taken by default as explicit consent to undergo counseling via Resolving Minds.If you do not agree to the terms of service, please refrain from accessing and using this website and our therapy services.
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Cookies Policy
Resolving Minds uses cookies on https://www.resolvingminds.com/ (the "Service"). By using the Service, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies, and further information about cookies.
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What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies.
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How Resolving Minds uses cookies?
When you use and access the Service, we may place a number of cookies files in your web browser.
We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisement delivery, including behavioral advertising.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:
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Essential cookies: These cookies enable core functionality such as security, verification of identity, and network management. These cookies can’t be disabled.
Marketing Cookies: These cookies are used to track advertising effectiveness to provide more relevant service and deliver better ads to suit your interests.
Functional Cookies: These cookies collect data to remember choices users make to improve and give a more personalized experience.
Analytics Cookies: These cookies help us to understand how visitors interact with our website, discover errors, and provide better overall analytics.
Third-party cookies
In addition to our own cookies, we may also use various third-parties’ cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
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What are your choices regarding cookies?
If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies?
You can learn more about cookies and the following third-party websites:
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
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If you have any further questions or concerns regarding these terms and conditions as well as the Consent, please contact the executives of Resolving Minds through our Contact page.